We accept Visa, Master Card, American Express and Discover.
All items scheduled to ship within 30 days of order date are billed in full at time of order. In the event that an order is cancelled or a product is found to be discontinued, you will receive a credit to the card submitted within approximately 3 business days from when the transaction is confirmed as "cancelled".
All New Jersey resident sales are subject to 7% sales tax
International orders are to be paid in full at the time of order. Please Note: All sales on International orders are final. To place an international shipping order, you may place you order on line and we will contact you via email with a shipping quote. We will have one of our customer service reps reply to you with a quote. After you place your order and approve the shipping charges, you will be contacted by a customer service rep via email with details on how to arrange payment to our bank. Please note that we are not responsible for any wire transfer fees or related charges.
The customer will be refunded (less applicable restocking fees) once the returned item has been received and inspected for damage. Please note that shipping charges are non refundable unless the return is a result of our error. Items returned will be issued a refund via the same method in which the item was purchased. Credit to credit cards will be applied to the original credit card used in the purchase within approximately 3 business days of inspection of return. Items returned without proper RMA may delay or completely cancel your refund. Please read your RMA instructions carefully to avoid refund delays. Your return must be shipped prepaid in order for us to accept it. If the error is ours, we will pay all shipping costs.
Clearance items are sold "as is" and are not subject to return, except for damaged or defective merchandise. Defective or damaged parts for clearance merchandise, if available, will be shipped at no charge to you. If replacement items are no longer available, you will receive a full refund.
Additional discounts may be available on large quantity orders of a single item or on large orders of many individual items. Contact us a Prestige Lighting and Design for details.